TrainerVue Privacy Policy
Last Updated: 10/8/25
We Respect your Privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect information when you visit our website, use our mobile app, or interact with our services.
1. INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information
*Name
*Email Address
*Phone Number
*Payment Details (processed securely through third-party providers)
*Profile information (such as skills, bio, and training interests)
Usage Data
*IP Address
*Browser type
*Device Information
*Pages visited and time spent on our site or app
Cookies and Tracking Technologies: We use cookies and similar technologies to improve user experience, analyze site traffic and personalize content.
2. HOW WE USE YOUR INFORMATION
We use your information to:
*Provide, operate, and improve the TrainerVue Platform
*Connect Trainers and trainees for remote training sessions
*Process Payments and send receipts
*Communicate with you about your account, support requests, and updates
*Send marketing or promotional messages (only with your consent)
*Ensure Security and prevent fradulent activity.
3. SHARING YOUR INFORMATION
We DO NOT SELL your personal information. We may share data with:
*Service providers who assist with payment processing, analytics, or communications (e.g., Twilio, Stripe)
*Legal Authorities when required by law or to protect our legal rights
*Business Partners only when necessary to fufill requested services
All Partners and Vendors are required to comply with strict data protection standards.
4. DATA SECURITY
We implement resonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However no system is completly secure and you share information at your own risk.
5. YOUR RIGHTS AND CHOICES
Depending on your location, you may rights to:
*Access or request a copy of your data
*Correct or update your information
*Request deletion of your data
*Opt out of marketing communications
TO EXERISE THESE RIGHTS, PLEASE CONTACT US AT SUPPORT@TRAINERVUE.COM
6. RETENTION
We retain personal data only for as long as necessary to fulfill the purposes descirbed above or as required by law.
7. CHILDRENS POLICY
TrainerVue is not directed to individuals under 18. We do not knowingly collect personal information from minors.If we become aware that a child has provided personal data, we will delete it immediately.
8. UPDATES TO THIS POLICY
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated "Last Updated" date.
9. CONTACT US
If you have any questions or concerns about this Privacy Policy, contact us at:
TrainerVue
Support@trainervue.com
www.Trainervue.com